1. During the booking process, we collect personal data including but not limited to Aadhaar number/Passport Number/Identification Number via Govt. Recognized & authorized ID, phone number, occupation details, and address. This information is collected solely for the purpose of facilitating your Activity/Expedition/Trek while ensuring a safe and personalized experience.
2. The data collected from you is used to confirm your identity, facilitate communication during the Activity/Expedition/Trek, and comply with legal and regulatory requirements. This information also enables us to better understand your needs for a safe and enjoyable experience.
3. We implement strong security measures to protect your personal data against unauthorized access, modification, disclosure, or destruction. Our servers are secured with industrystandard encryption protocols, and only authorized personnel have access to your information.
4. Your personal data will not be shared with third parties without your explicit consent, except for the following scenarios: compliance with legal obligations, safety and emergency services, and other essential services like insurance, which are necessary to ensure your well-being during the Activity/Expedition/Trek.
5. We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy & based on Organizational requirements, unless a longer retention period is required or permitted by law.
6. You have the right to access, correct, update, or request the deletion of your personal data at any time. You may also object to the processing of your data in certain circumstances or request a restriction of its usage. To exercise these rights, kindly contact us via support@trekaholics.com or +91-88263 02797.
7. By providing your Aadhaar/Passport/Government ID details, you consent to its collection and use in accordance with applicable Indian laws and regulations. Your Aadhaar/Passport/Government ID details will only be used for identity verification, Emergency evacuation or for any other emergency services & will not be shared or disclosed except as required by law.
8. We will ensure the Aadhaar/Passport/Government ID data provided stays encrypted and securely stored in compliance with the IT Act 2000.
9. The address and phone number collected are used for emergency contact purposes and to ensure smooth logistical planning for the Activity/Expedition/Trek. We may use this information to reach out to you before, during, or after the Activity/Expedition/Trek for necessary updates.
10. We reserve the right to update this Privacy Policy periodically. Any significant changes may or may not be communicated to you via our official email or through our website. Please review the policy regularly to stay informed of how we are protecting your data.
11. Contact Us: If you have any questions or concerns about our data protection practices, or if you wish to exercise any of your rights, kindly contact us at support@trekaholics.com.
